Available now · Windows & Mac

Your virtual IT helper.

Artificial Information Technology — IT Support without making a ticket or picking up the phone.

Something on your computer not working? Scan your screen or just say what’s wrong. HiveMindAIT reads the problem and walks you through the fix, one clear step at a time. No IT department needed.

7-day free trial. No credit card needed. Chrome, iPhone and Android coming soon →

Features

Help that speaks plain English.

Built for people who just want the computer to work: business owners, office staff, and anyone without an IT person down the hall.

Scan my screen

One click and HiveMindAIT looks at your whole screen or a single window, reads the error, and works out what’s wrong. You can also paste a screenshot or add up to three more.

Just talk

Press “Tell me what’s wrong” and describe the problem out loud. No typing, no technical words needed.

One clear step at a time

Answers come back as a short numbered list you can follow while you work, in large, easy-to-read text.

Read aloud

Hands busy? HiveMindAIT can read each step to you in a natural voice and wait while you do it.

Verified fixes first

It checks a library of more than 100 tested help articles before anything else, and marks every answer “Verified fix” or “AI-suggested fix” so you know which is which.

Always one shortcut away

It waits quietly in your taskbar or menu bar. Press Ctrl+Shift+H (Cmd+Shift+H on Mac) and it pops up in the corner.

How it works

Show it. Follow it. Fixed.

Show it the problem

Click “Scan my screen”, paste a screenshot, or press “Tell me what’s wrong” and talk. Add a few words if you like.

Press Solve I.T.

In a few seconds you get what’s wrong, why, and a numbered list of steps to fix it.

Tell it how it went

Fixed? Great. Not yet? Choose “This didn’t work” and it digs deeper with a stronger analysis, picking up where you left off.

Platforms

On your computer today. In your browser and on your phone soon.

One account works everywhere HiveMindAIT runs.

Available now

Windows

Windows 10 or 11, 64-bit

Download
Available now

macOS

macOS on Apple silicon (M1 or later)

Download
Coming soon

Chrome extension

Help in a side panel right in your browser. Scan the page that’s giving you trouble.

Get notified
Coming soon

iPhone

Take a photo of the screen that’s giving you trouble.

Get notified
Coming soon

Android

The same help, in your pocket.

Get notified
Pricing

Try it free for 7 days.

  • No credit card to start.
  • Unlimited questions, on Windows and Mac.
  • Cancel any time. You keep access until the end of the month you paid for.
$19.99 per month after your trial
Start free trial
Questions

Good questions.

Do I need to be good with computers?

No. That’s the point. You show it the problem or describe it in your own words, and it answers in plain English, one step at a time.

What can it help with?

Everyday problems on Windows and Mac: Wi-Fi and internet, Microsoft 365 and Outlook, Google Workspace, printers and scanners, docks, monitors, headsets, keyboards, browsers and common software. If it isn’t about computers, phones or software, it will say so.

What happens to my screenshot?

It’s sent securely for analysis and is not kept afterwards. Your questions and answers are saved to your account so you can find them later under Request History. You can delete your account from inside the app at any time.

Will it change things on my computer?

No. HiveMindAIT tells you what to do; you stay in control. It starts with the simplest fix, warns you before any step that could lose data, and tells you when a step needs an administrator.

What if the fix doesn’t work?

Choose “This didn’t work” and tell it what happened. It takes another, deeper look and keeps going from there.

Windows says “Windows protected your PC”. Is that normal?

Yes, for now: the installer isn’t code-signed yet. Click “More info”, then “Run anyway”. The guide shows each step, for Mac too.

When is it coming to Chrome, iPhone and Android?

Soon. All three are in testing now. Leave your email on the Download page and we’ll tell you the day they’re available.

Can my whole team use it?

Yes. Each person needs their own account. For team pricing, send us a message below.

Support

A real person reads every message.

Send us a message

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